We offer shipping within Germany & in the following EU countries:
Belgium Bulgaria Denmark Estonia Finland France Greece Ireland Italy Croatia Latvia Lithuania Luxembourg Malta Netherlands Austria Poland Portugal Romania Sweden Slovakia Slovenia Spain mainland Czech Republic Hungary Cyprus
The shipping costs are EUR 3.90 in terms of EUR 3.90 and are basically at each delivery, provided that the order value is less than EUR 50.00. From an order value from EUR 50.00 we deliver free shipping!
The shipping costs are EUR 3.90 in a flat rate and basically incorporate every delivery, provided that the order value is below EUR 75.00. From an order value from EUR 75.00 we deliver free shipping!
The shipping costs are EUR 6.90 in a flat rate and are basically at each delivery, provided that the order value is below EUR 150.00. From an order value from EUR 150.00 we deliver free shipping!
Other EU countries
The shipping costs amount to EUR 9.90 and are basically at each delivery, provided that the order value is below EUR 150.00. From an order value from EUR 150.00 we deliver free shipping!
As a rule, the delivery time is 2-4 working days. Only in a few exceptions takes a little longer. The exact delivery time you can see in the respective product, in the shopping cart and in your order confirmation.
Yes, as soon as your package is traveling, you will receive a notification of us with a DHL tracking code. With this you can pursue your shipment.
That is absolutely no problem. Simply enter the corresponding addresses for billing address and delivery address in the ordering process.
Complaint & Return
Write us in this casehereA message and we take care of the fact that your ordered item comes to you as soon as possible.
Then please tell ushereNotice. Our team will contact you as soon as possible.
If your ordered item has a defect, please contact firstname.lastname@example.org And best do a picture, from the faulty spot. Then we take care of the fact that you get the product quickly replaced. If the article is no longer in stock, we will refund the amount of the article.
Then write ushereBriefly a message, pack the product and send it franked to us.
If your returned package has arrived with us, we immediately reimburse you your money. On the same way as you paid with us. That means if you have paid by PayPal, we will reimburse you the money via PayPal again.
If you want to return something, you currently wear the shipping costs. Unfortunately we do not offer a free return of return at the moment.
Please send the parcel with your complaint / return to: